Fault messages Cause Measures
A6 Secondary
pump
Secondary pump faulty Check the secondary pump
(see page 113); replace the
pump, if required
A7 Solar heating
circuit
The solar circuit has no cir-
culation
Check the solar circuit
pump (see page 114) and
replace it, if required
A8 Pump HC 1 No DHW circulation Check the external heating
circuit pump (see page 114)
and replace the pump, if re-
quired
A9 Heat pump Heat pump Check heat pump (see
page 116), primary pump,
secondary pump and re-
place if necessary. The unit
goes into reduced mode
with the instantaneous
heating water heater until
the fault message has been
acknowledged. After the re-
pair has been carried out,
the heat pump starts again
only after the equipment
was first turned OFF.
EXT E heater The flow temperature does
not rise; the instantaneous
heating water heater may
be faulty
Check the high limit safety
cut-out and the heater ele-
ments; replace, if required
AC Natural cool-
ing
Faulty function As part of the relay test (see
page 145), check the natur-
al cooling connection exten-
sion and the continuity to
the pumps
AD Mixer – heat-
ing/DHW
Mixer faulty Check the mixer (see
page 116); replace, if re-
quired
AF Cylinder pri-
mary pump
Circulation pump for cylin-
der heating is faulty
Check the pump (see
page 116); replace, if re-
quired
B1 KM Communi-
cation
Communication error, pro-
gramming unit
Check connections and re-
place the programming unit,
if required
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